Privacy Policy

Effective Date: 20.12.2024

NarcissismExposed.com (the “Site”) is owned and operated by AMA STORE LLC (“AMA STORE,” “we,” “us,” or “our”). We understand that many people who visit this Site are working through painful personal experiences. We treat the information you share with us with care, discretion, and respect.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, how we protect it, and the choices and rights available to you. It applies to the Site, our articles, digital workbooks and PDFs, quizzes, coaching services, testimonials, email communications, and any other service that links to this policy (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

The data controller responsible for your personal information is:

AMA STORE LLC
30 N Gould St Ste RSheridan, WY 82801
Email: info@narcissismexposed.com

2. Our Products and Services

This Privacy Policy covers all of the following:

  • Articles and Educational Content: free blog articles, guides, and resources on narcissistic abuse awareness and recovery.
  • Digital Workbooks and PDFs: downloadable recovery workbooks, journals, checklists, guides, and bundles.
  • Quizzes and Self Assessments: interactive tools designed to help you reflect on relationship patterns and recovery progress.
  • Coaching and Recovery Services: one on one coaching sessions, recovery programs, and related support services.
  • Testimonials and Community Submissions: reviews, testimonials, success stories, and comments shared by our readers and clients.

Sections 4 to 8 explain how we handle information for each of these.

3. Information We Collect

a) Information You Provide Directly

  • Contact and Account Details: name, email address, phone number, and login credentials.
  • Transaction Details: billing address, order history, and purchase records. Payment card details are processed directly by our payment processors and are never stored on our servers.
  • Content You Share: quiz answers, coaching intake forms, comments, testimonials, stories, and messages.

b) Information Collected Automatically

  • Device and Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, time spent on pages, referring URLs, and approximate location derived from your IP address.
  • Cookies and Similar Technologies: cookies, pixels, and tags used for site functionality, analytics, and advertising (see Section 12).

c) Information From Third Parties

We may receive limited information from payment processors, email service providers, and social media platforms when you interact with our content or connect through those services.

4. Articles and Educational Content

You can read our articles without creating an account or providing any personal information. When you visit, we automatically collect standard usage data to understand which topics are most helpful.

If you leave a comment, we collect your name, email address, comment content, and IP address. Your email address is never displayed publicly. Comments may be moderated before publication, and we may remove comments that are abusive, identify third parties, or are off topic.

Our articles are for educational purposes only and do not constitute medical, psychological, or legal advice.

5. Digital Workbooks and PDFs

When you purchase or download a digital workbook, PDF, or bundle, we collect:

  • Your name and email address, to deliver your download link and order confirmation
  • Billing details, processed securely by our payment processors
  • Order records, including the product purchased, date, and price
  • Download activity, such as the number of times a link is accessed, to prevent unauthorized sharing

For free downloads, we collect your name and email address to deliver the file and, where you have consented, to send related resources and updates.

We do not track how you use a workbook after download. Anything you write in a printed or digital workbook stays with you and is never sent to us.

Digital products are licensed for personal use only.

6. Quizzes and Self Assessments

When you take a quiz, we may collect:

  • Your answers and resulting score or category
  • Your name and email address, only if you choose to receive your results by email or save them to your account
  • Basic usage data, such as quiz completion rates

How we treat quiz data:

  • Quiz responses are used to generate your results and, in aggregated and anonymized form, to improve our quizzes and content.
  • Because quiz answers may reflect personal and emotional experiences, we treat them as sensitive information. We never sell them, never use them for advertising targeting, and never share them with third parties except service providers needed to run the quiz.
  • Where possible, you can take quizzes anonymously without providing an email address.
  • You may request deletion of your quiz results at any time.

Important: Our quizzes are self reflection tools for educational purposes. They are not clinical assessments and do not provide a diagnosis of any person or condition.

7. Coaching and Recovery Services

When you book or receive coaching, we collect:

  • Contact details and scheduling information
  • Payment and billing records
  • Intake form responses and any information you choose to share before or during sessions
  • Session notes made by your coach to support your progress

Confidentiality: Information shared in coaching is kept confidential and accessed only by your coach and authorized administrative staff. We do not share it with anyone except where you give written consent, or where disclosure is required by law or necessary to prevent serious harm to you or others.

Recordings: Sessions are never recorded without your explicit prior consent.

Our coaching is provided by a certified Narcissistic Abuse Specialist and Recovery Coach. Coaching is not therapy, counseling, or medical treatment, and does not replace care from a licensed mental health professional.

8. Testimonials, Reviews, and Success Stories

When you submit a testimonial, review, or story, we may collect your name, email address, the content of your submission, and, if you provide them, a photo or other details.

Your consent and control:

  • We publish your submission only with your permission.
  • You choose how you are identified: full name, first name, initials, or fully anonymous.
  • We may edit for length, clarity, or grammar, and to remove details that could identify you or others, but we will never change the meaning or invent statements.
  • Coaching client testimonials are published only with separate written consent and never reveal confidential session content.
  • If a testimonial was provided in exchange for any compensation, free product, or discount, we will disclose that alongside it.

Where submissions may appear: our website, product pages, emails, and our social media channels.

Withdrawing consent: You may ask us to remove your testimonial or story at any time by emailing info@narcissismexposed.com. We will remove it from our website and future materials within a reasonable time. Content already shared on third party platforms may remain where we cannot control its removal.

Individual results described in testimonials reflect personal experiences and are not a guarantee of similar outcomes.

9. Sensitive Information

Some information you share with us, such as personal stories, quiz responses, or coaching disclosures, may relate to your emotional wellbeing, relationships, or past experiences of abuse. We collect such information only when you choose to provide it, use it solely to deliver the Service you requested, limit access to authorized personnel, and never use it for advertising or sell it.

We encourage you to share only what you are comfortable sharing.

10. How We Use Your Information

We use personal information to:

  • Deliver articles, digital products, quiz results, and coaching services
  • Process payments, issue receipts, and manage orders and refunds
  • Create and manage your account
  • Publish testimonials and comments with your permission
  • Respond to questions, support requests, and feedback
  • Send transactional emails related to your purchases and account
  • Send newsletters and promotional emails where you have consented or where permitted by law
  • Analyze and improve the Site, our content, and user experience
  • Detect, prevent, and respond to fraud, abuse, and security incidents
  • Comply with legal, tax, and accounting obligations
  • Enforce our Terms of Service and protect our legal rights

Where data protection laws such as the GDPR or UK GDPR apply, we rely on the following legal bases:

  • Contract: to provide products and services you purchase or request.
  • Consent: for marketing emails, nonessential cookies, testimonials, and sensitive information you choose to share. You may withdraw consent at any time.
  • Legitimate Interests: to operate, secure, and improve our Services, where those interests are not overridden by your rights.
  • Legal Obligation: to comply with applicable laws, including tax and accounting rules.

12. Cookies and Tracking Technologies

We use the following categories of cookies:

  • Essential Cookies: required for login, cart, checkout, downloads, and security. These cannot be disabled.
  • Analytics Cookies: help us understand how visitors use the Site (for example, Google Analytics).
  • Marketing Cookies and Pixels: help us measure and improve our advertising (for example, the Meta Pixel).

Where required by law, we request your consent before placing nonessential cookies. You can manage cookies through our cookie banner or your browser settings. Disabling certain cookies may affect Site functionality.

Do Not Track: Our Site does not currently respond to browser Do Not Track signals. Where required by law, we honor Global Privacy Control signals.

13. Email Communications

  • Transactional Emails: order confirmations, download links, quiz results you request, booking confirmations, and account notices are sent as part of providing the Service.
  • Marketing Emails: newsletters, product launches, and recovery resources are sent only where you have opted in or where permitted by applicable law.

You may unsubscribe from marketing emails at any time using the link in any email or by contacting us. Transactional emails will continue while you have an active account, order, or booking.

14. How We Share Information

We do not sell, rent, or trade your personal information.

We share information only with:

  • Payment Processors (such as Stripe and WooPayments) to process transactions securely
  • Email and Marketing Platforms (such as MailPoet) to deliver communications
  • Hosting, Analytics, and Technical Providers that operate and secure the Site, quizzes, and downloads
  • Scheduling and Video Tools used to deliver coaching sessions
  • Professional Advisers such as accountants and lawyers, under confidentiality obligations
  • Legal Authorities where required by law, court order, or to protect the safety and rights of any person
  • Business Successors in connection with a merger, acquisition, or sale of assets, subject to this policy

All service providers are contractually required to protect your data and use it only to perform services on our behalf.

15. International Data Transfers

AMA STORE LLC is based in USA, and our service providers may process data in other countries. Where personal data is transferred outside the European Economic Area or United Kingdom, we rely on appropriate safeguards such as Standard Contractual Clauses.

16. Data Security

We use reasonable administrative, technical, and physical safeguards, including SSL/TLS encryption, restricted access controls, and secure third party payment processing. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by law.

17. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy:

  • Account and Order Records: for the life of your account and as required for tax and accounting purposes (typically up to [7] years).
  • Quiz Results: for [X months] or until you request deletion. Anonymous quiz data is kept only in aggregated form.
  • Coaching Records: for [X years] after your final session, unless you request earlier deletion where legally permitted.
  • Testimonials and Comments: for as long as they are published, or until you ask us to remove them.
  • Marketing Data: until you unsubscribe or request deletion.
  • Analytics Data: according to our analytics provider settings.

When information is no longer needed, we securely delete or anonymize it.

18. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information, including quiz results, comments, and testimonials
  • Receive a copy of your data in a portable format
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Opt out of targeted advertising
  • Lodge a complaint with your local data protection authority

To exercise these rights, email info@narcissismexposed.com with the subject line “Privacy Request.” We will verify your identity and respond within the time required by law (generally 30 days, or 45 days where applicable). We will not discriminate against you for exercising any of these rights.

19. Additional Notice for California Residents

Under the California Consumer Privacy Act, as amended by the CPRA, California residents may request to know, delete, and correct personal information, and to opt out of the sale or sharing of personal information. In the past 12 months, we have collected identifiers, commercial information, internet activity, and information you voluntarily provide, for the purposes listed in Section 10. We have not sold personal information. You may designate an authorized agent to make a request on your behalf.

20. Children’s Privacy

Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly. If you believe a minor has provided us with information, please contact us.

The Site may contain links to third party websites, including affiliate links from which we may earn a commission. These sites have their own privacy practices, which we do not control. Please review their policies before providing any information.

22. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. For material changes, we will provide notice by email or a prominent notice on the Site. Continued use of the Services after the effective date constitutes acknowledgment of the updated policy.

23. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact:

AMA STORE LLC
Attn: Privacy
30 N Gould St Ste RSheridan, WY 82801
Email: info@narcissismexposed.com

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